Disputes

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How we resolve disputes
Closed cases
About our disputes
Disputes we can't consider

New cases



This year BFSO received 6,446 new cases, an increase of 1.9 per cent from the previous year. View the New cases graph

Cases received online



Of the 6,446 new cases received this year, 3,247 were lodged online. This is a 44.9 per cent increase from last year when 2,241 cases were lodged online and follows an increase of 59.8 per cent the previous year. View the Cases received online graph

Work in progress



View Work in progress table and graph

Dispute resolution process and outcomes



View the Disputes resolution process