About our year

Highlights


23 new members join the Scheme. Total of 87 members at 30 June 2006.
Full listing at Appendix B

6,326 new disputes received, an increase of 3.6 per cent.
Go to New cases

44 potential systemic issues identified. 19 confirmed as systemic.
Go to Systemic issues

For the fifth year in a row, disputes about Consumer Finance are the predominant category. See What the disputes are about

Independent audit of Scheme decision making...
For further comment see the Chairman’s message

33 presentations to industry and community groups ...
For details see Our industry and community involvement